Zoho CRM

By Zoho ยท CRM platforms

About Zoho CRM

CRM from the Zoho suite, with an AI assistant called Zia for predictions, data checks and email writing.

Zoho CRM is part of Zoho's large suite of business apps, which also covers email, books, projects, desk and more. The CRM handles leads, contacts, deals, workflows and reports, and connects closely with the other Zoho apps if you use them.

Its AI assistant, Zia, predicts which deals are likely to close, spots unusual activity, suggests the best time to contact someone, checks data quality and helps write emails. Zoho also offers a free edition for a small number of users.

Zoho CRM appeals to small and mid-size businesses that want a lot of features at a lower cost than the biggest CRMs. The trade-off is a busier interface and more settings to work through at the start, so plan a few hours to set up fields, pipelines and permissions.

Details

  • Free plan or free tier

    Yes
  • Mobile app

    Yes
  • Developer API

    Yes

Not enough info yet on integrates with HubSpot, integrates with Salesforce. Check the tool's own site.

Listing written by ClientsBook, checked 2026-11-03. Report a correction or request removal. Back to crm platforms.